24/7 FSE Hotline +1-800-458-2874 | [email protected]
Contact Icu Medical

Reach the right clinical, biomed, or procurement advisor

Share your device category, care setting, and review timeline. We route the request to a team that can discuss service coverage, IFU access, UDI details, integration requirements, and value-analysis paperwork.

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Headquarters

San Clemente, California, United States

Support for North America, EU partner coordination, and global distributor requests.

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Working Hours

Advisor team: Monday to Friday, 8:00-18:00 Pacific.

Field service triage: 24/7 for urgent supported accounts.

Two-column request form

Tell us what your facility is trying to solve

For ICU, infusion, and patient-monitoring decisions, the fastest path is usually a short discovery note. Tell us the number of beds, departments involved, whether connected data is required, and how your team handles training. We can then suggest a shortlist and the documents to gather for clinical engineering, IT security, nursing education, and purchasing.

Do not send patient health information through this form. If your question involves an urgent device event, use your established service escalation path and facility procedures.